Welcome!

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Welcome to Ask VA (AVA)

We see that you're signed in but have not yet verified your identity - We need to make sure you're you, and not someone pretending to be you. This one-time process will take about 5-10 minutes. Identify Verification gives you the full Ask VA experience:

  • Track your message from submission to resolution
  • Receive secure responses that will protect your personal information
  • See all your past messages and responses


Selecting this option will ask you to log in again with your Identity Provider (e.g., ID.me, Login.gov) and complete their Identity Verification process. Click here for a full description of the process.

Selecting this option will take you to the Ask VA page where you can begin to enter your message as an unauthenticated submitter. All communications will be via email and some information categories will not be available as they require you to be authenticated.